AI Assistant

Government teams manage information across properties, records, inspections, documents, and workflows. Locating the right information often requires navigating multiple tables and filters rather than accessing the relevant data directly, particularly for teams working across large or complex datasets.

Forerunner's  AI Assistant is built into each account, providing teams with a more efficient way to work with the information they have already entered. Users can ask a question, and the Assistant searches across properties, records, inspections, and tasks to return an answer, without the need to navigate individual tables. It can summarize operational data, identify trends and patterns across a dataset, and answer specific questions about properties, inspections, or workflow status as they arise, whether the user is reviewing a single record or seeking to understand activity across the entire operation.

The Assistant's capabilities extend beyond information stored in Forerunner. Agencies may upload their own SOPs, municipal code, or policy guides to their account's Knowledge Base, allowing the Assistant to draw on that context as well. As a result, a question regarding an inspection process can be answered using both operational data and agency-specific guidance, giving responses that reflect how a given team actually works.

In addition to answering questions, the Assistant can generate content directly from account data, including reports, summary emails, and correspondence to property owners or residents. It can also update a field or add a note on a user's behalf, with every change visible and easily reversible. Throughout, AI-generated responses and content remain reviewable by users, so decision-making and final judgment stay with the team.

Interested in how AI can help teams query data in seconds? Read this guide on the AI Assistant to learn more.